Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 14, 2021 9:56:45 PM

Received IRS Form 5564, how do I get help from turbo tax

0 2 687
2 Replies
Level 15
Sep 15, 2021 8:34:20 AM

All the information you need is here. 

https://www.irs.gov/individuals/understanding-your-cp3219a-notice

 

Level 15
Sep 15, 2021 9:54:56 AM

directly Turbotax can't help. the IRS says you entered a number while it has a different number.  Turbotax has no way of knowing if you made the error or it's an IRS error

you can use the following services for a fee unless you purchased audit  defense

The Audit Defense service is provided by TaxResources, Inc., also called TaxAudit.com, in partnership with TurboTax. If you paid for Audit Defense and you received an IRS notice, call TaxResources, Inc. at 877-829-9695, or report your IRS notice on their website at http://intuit.taxaudit.com/. Do not contact the IRS until you have spoken to TaxResources. They may contact the IRS on your behalf.