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Level 1
posted Feb 24, 2020 4:58:25 AM

Re: I don’t know where my card is

Mine still hasn't arrived yet either but already has my state return on it. It has been WAY past the allotted time frame they give you. Also have not been able to find a way to find out where it is or anything....kinda getting, excuse my language, but I'm pissed. 

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1 Replies
Intuit Alumni
Feb 24, 2020 11:06:20 AM

@Nlachelle45

If it has been longer than 10 business days since you filed your tax return and you selected your direct deposit with the Turbo Visa Debit Card (remember: Saturday, Sunday, and official holidays don't count as business days), you can visit TurboDebitCard.com or call toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you. Please see this TurboTax FAQ for more information: https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306