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Level 1
posted May 21, 2023 5:20:53 PM

Post filing inquiry from NJ Division of Taxation

Notice received from NJ Division of Taxation.  Please contact me regarding the appropriate response. 

 

 

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1 Best answer
Level 15
May 22, 2023 6:02:29 AM

If you purchased the audit defense product then not only will their  information be in your tax return packet if you saved a PDF with all the worksheets  AND  they also sent you a welcome email.

6 Replies
Level 15
May 21, 2023 5:36:57 PM

No one from this user community forum can contact you.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

What does the state notice you received indicate as an issue?

Level 15
May 21, 2023 5:39:26 PM
Level 15
May 21, 2023 6:39:25 PM

If you don't say what the inquiry is about, no one can offer advise or suggest a course of action.

 

@steve-weinberg 

Level 1
May 21, 2023 7:12:53 PM

Of course you are correct. But I only stumbled into this community chat because intuit TurboTax had so cleverly hidden access to the Audit Defense I’ve been paying for annually but had never before had a reason to use. After resolutely rousting about in the Customer Support section for over ½ hour and leaving that post which you so kindly responded to, I found a phone # which turned out to link to a customer support service (NOT the audit defense service I’ve paid for) that had already closed for the day. (8:30 pm EDT)  After all, who ever heard of TurboTax customers wrestling with tax issues after hours??  Keeping a shift of 20 customer support staff working after hours would cost Inuit $300-400/hour, which would cut into their quarterly profits. 

Level 15
May 22, 2023 5:58:43 AM

@steve-weinberg Go to this Audit Defense website - https://www.taxaudit.com/

Level 15
May 22, 2023 6:02:29 AM

If you purchased the audit defense product then not only will their  information be in your tax return packet if you saved a PDF with all the worksheets  AND  they also sent you a welcome email.