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New Member
posted Mar 15, 2023 8:08:55 AM

Password on my 2022 tax return

Need to amend my 2022 taxes but when trying to open my return it's asking for a password. I do not remember setting a password. When I click on "Forgot Password" instead of a question to answer it just brings up a series of strange characters. Any suggestions?

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1 Replies
Intuit Alumni
Mar 15, 2023 11:25:03 AM

@CLN22 

 

If you completed your return using TurboTax Desktop, you may have set up a keychain password and don't remember it. If this is the case, please see the FAQ link provided below for assistance. If it's not a keychain password that the system is referring to, please respond back here and let us know:

 

How do I access my password-protected TurboTax Desktop file if I forgot the password?