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Level 2
posted Feb 21, 2020 9:42:48 AM

paper return refund never recieved!

I e-filed my return back in late January and was rejected due to my dependent social security number already being claimed for the second year in a row..i printed it off and mailed it in in February and still have not received my refund? .HELP

0 7 1932
1 Best answer
Level 15
Feb 21, 2020 10:45:46 AM

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

7 Replies
Level 15
Feb 21, 2020 10:45:46 AM

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

New Member
Apr 21, 2020 4:09:09 PM

the its is not processing mailed returns right now

Returning Member
Jun 10, 2020 10:11:57 AM

Does anyone know when the irs will began processing mailed returns?

Level 15
Jun 10, 2020 10:35:56 AM

No one knows yet--except maybe the IRS.

 

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continueThe IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed  once processing centers are able to reopen. 

 

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

New Member
Jun 17, 2020 10:54:54 AM

I mailed my return on April 2, 2020.  Checked with IRS on refund and it does not seem to be there.  Question: Should I re-mail my return or should I send it electronically via Turbo Tax?

New Member
Jun 17, 2020 10:56:45 AM

Does any one know when the IRS will be processing mailed tax returns?

Level 15
Jun 17, 2020 10:57:37 AM


@DanceClass wrote:

I mailed my return on April 2, 2020.  Checked with IRS on refund and it does not seem to be there.  Question: Should I re-mail my return or should I send it electronically via Turbo Tax?


The IRS requests that you do not send another of the same tax return once the original tax return has been filed.

The IRS is not processing any type of paper tax return at this time.

Go to this IRS website for information - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

The IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your Economic Impact Payment. Paper returns will be processed   once processing centers are able to reopen.