Paid to download state form 2017 amend and they won't load. may be firewall related

If I can't get the forms I can't use what I just pais $90 bucks for

380

Level 15

Jun 7, 2019 3:14:38 PM

Here are the recommended installation steps:

You must install using Administrator privilege.
First manually disconnect your computer from the Internet so you can safely temporarily disable your antivirus and firewall software programs.
Close any other open programs.
If installing from a downloaded installation file, then double-click the file to start the install process, and skip the CD steps.
If installing from a CD, insert the CD and the installation should launch.  If it doesn't start installing automatically, then here's how to launch it:

      Hold down the Windows+R keys to open the Run window.
      Click Browse, and then navigate to the TurboTax CD on your CD/DVD/RW drive (usually Drive D).
      Double-click the setup.exe file.
      Click OK to launch the installer.

After installing, be sure to re-enable your antivirus and firewall programs before connecting  your computer back up to the Internet.
Reboot (restart) your computer.
Launch TurboTax and run the program updater.

There have been a Bunch of Windows 10 updates recently ...

Those are known to interfere with a new TTX install if you have any partially-installed Windows updates waiting for a reboot.

Go recheck for Windows updates, and then install them and reboot your computer.

Then try TTX again....make sure you are running TTX as an administrator too. (You should actually run the installation file as an Administrator too)

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Paid to download state form 2017 amend and they won't load. may be firewall related