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New Member
posted Feb 11, 2024 11:29:25 PM

Okay , so I’ve been BACK AND FORTH with Turbo tax AND Credit karma and still HAVE NO ANSWER.I am trying to figure out where is the advance refund I had signed up for.

Supposedly Turbo tax has not yet “updated” my status to ACCEPTED is why Credit Karma has not yet given me the “advance” refund !!

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2 Replies
Level 15
Feb 12, 2024 1:49:23 AM

has the IRS accepted your return? if not no advance until it does. if so contact support. 

New Member
Feb 14, 2024 6:47:09 PM

Yes they have !! On 02/08th ! And I have already contacted turbo tax and I’ve spoken with 2 different reps. And they both told me they’re not sure what’s going on or that it’s credit karma’s problem on their end. 

 

I just recently spoke with a supervisor from credit karma she told me that turbo tax has not yet “updated” my account to where they can see that my tax return was accepted….so now I’m just lost .