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New Member
posted Jun 4, 2019 4:35:15 PM

Not taking my american express card

I am trying to pay for turbo tax services with my American Based financial intitution American Express card.  the error is "shippinginfoModel.state(value:) must be between 2 and 2."  I have checked my address on file, it matches.  Everything is correct and active, why will it not take my card?  It is the only card I have and refund deduction is not an option overseas.  
Russell

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1 Replies
Level 15
Jun 4, 2019 4:35:16 PM

See if this FAQ addresses your problem:

FAQ:   "ShippingInfoModel" Error When Paying For TurboTax Online

https://ttlc.intuit.com/replies/5294938