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New Member
posted Jun 1, 2019 8:43:47 AM

Never received card and its been way too long. I need to speak with a representative

0 3 484
3 Replies
Intuit Alumni
Jun 1, 2019 8:43:59 AM

The Turbo Prepaid card should come in 5-10 business days. 

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

https://ttlc.intuit.com/replies/6419975

Level 2
Apr 21, 2020 3:45:35 PM

the phone prompts don't actually work  nothing about this is working  this is insane 

 

Employee Tax Expert
Apr 22, 2020 6:46:22 PM

I apologize for the inconvenience.  There has been a high volume of calls and they are doing their best to respond to everyone.

 

Please contact Green Dot at the number located at the bottom of the link below.  Select Can I get my money off of the Turbo Visa Debit Card to contact a specialist who will be able to assist you.

 

Contact for assistance with Turbo Visa Debit Card

 

If calling, please be patient. It might take a number of attempts to get through.