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posted May 16, 2023 9:12:02 AM

need to verify a charge on bank account for auto draft

We have a UNAUTHORIZED charge on our bank account.
You did not have any information as to who authorized these charges and when they began.
We need to cancel these charges and discontinue the bank account draft on McMurray Machine
Works bank account.  No one can do that?  Please advise as to how to remove this payment from
our bank  account and cancel Turbo Tax that we do not want .... We do not accept any further
Turbo Tax charges or drafts.  Please cancel this account and drafts to our  bank account immediately.
Cynthia Bennett  [phone number removed]

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1 Replies
Level 15
May 16, 2023 9:15:34 AM

TURBOTAX TOOK MONEY OUT OF MY  ACCOUNT

 

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online