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Level 3
posted Jul 7, 2020 3:03:15 PM

Need to amend my 2018 return. No longer have TT for Mac that I downloaded. How to proceed?

I filed my 2018 return using a downloaded version of TT Deluxe 2018 for Mac that I purchased from Amazon.

Now I need to amend that return.  But I deleted TT 2018 from my computer.  I have the receipt for the purchase from Amazon but it doesn't include the link to the download.  How should I proceed?

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1 Replies
Level 15
Jul 7, 2020 3:59:16 PM

Contact customer support.  

 

There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

(Note that phone support is for paying customers only. There is no phone support for Free Customers.)

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number