I need to amend my 2017 return by 2/1/21. I paid for the online software on 2/1/18, but when I go to amend that year it gives me these instructions:
How to amend your 2017 return
If I used my online account, why won't it let me amend that year? Is it because it was 3 years ago? I can amend 2018 if I needed to.
TurboTax Online is closed for amending prior year returns.
So follow the instructions you got.
You must download the 2017 amendment program to amend the 2017 return and you have until 4/15/21 to do it so take a breath. When you paid for the online version you used is immaterial. So when you try to download the proper program what is holding you up ?