My turbo tax fees were coming out of my refund last year I received my remaining refund amount from turbo tax not the irs would this be why it’s being delayed

I just want to know if my turbo tax fees were paid to you out of my refund cause I got my refund last year from TPG not the irs

2455

Level 15

Apr 26, 2025 3:01:32 AM

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or email - TPG-CSsupport@greendotcorp.com

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My turbo tax fees were coming out of my refund last year I received my remaining refund amount from turbo tax not the irs would this be why it’s being delayed