You do not tell us what was wrong. However, if you were able to e-file using a different software then you could not have e-filed successfully when you used TurboTax. It is not possible to e-file two tax returns using the same Social Security number---so either you did not really e-file correctly using TurboTax or your e-file was rejected and you did not notice and fix it.
Glad you were able to file and receive your refund.
You do not tell us what was wrong. However, if you were able to e-file using a different software then you could not have e-filed successfully when you used TurboTax. It is not possible to e-file two tax returns using the same Social Security number---so either you did not really e-file correctly using TurboTax or your e-file was rejected and you did not notice and fix it.
Glad you were able to file and receive your refund.
Yes they helped me by telling me that I can't claim my mom till next year she has to be 60years old thought TurboTax would know something like that I thought since she has no income and I am taking care of her I have no kid's well none living at home so that was the big hold up