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Level 3
posted Jun 8, 2021 12:08:54 AM

My taxes were done on Feb. 22. Found out something was wrong May 25 not from Turbotax I called and called then i went to Freetaxusa and they fixed my problem and had money in my bank ten days later sorry Turbotax but thats the way to go next year

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1 Best answer
Level 15
Jun 8, 2021 6:55:18 AM

You do not tell us what was wrong.  However, if you were able to e-file using a different software then you could not have e-filed successfully when you used TurboTax.   It is not possible to e-file two tax returns using the same Social Security number---so either you did not really e-file correctly using TurboTax or your e-file was rejected and you did not notice and fix it.   

 

Glad you were able to file and receive your refund.

3 Replies
Level 15
Jun 8, 2021 6:55:18 AM

You do not tell us what was wrong.  However, if you were able to e-file using a different software then you could not have e-filed successfully when you used TurboTax.   It is not possible to e-file two tax returns using the same Social Security number---so either you did not really e-file correctly using TurboTax or your e-file was rejected and you did not notice and fix it.   

 

Glad you were able to file and receive your refund.

Level 3
Jun 11, 2021 1:40:18 PM

Yes they helped me by telling me that I can't claim my mom till next year she has to be 60years old thought TurboTax  would know something like that I thought since she has no income and I am taking care of her I have no kid's well none living at home so that was the big hold up 

Level 3
Jun 11, 2021 1:44:46 PM

Forgot to tell you once federal reject my Federal return it was like starting all over again that's why I was able to Files again