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New Member
posted Jun 6, 2019 7:54:56 AM

My taxes were accepted almost a month ago and I still haven't gotten them. I know I put in the wrong account # and they said that I would get it in the mail but yet to

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1 Best answer
Level 1
Jun 6, 2019 7:54:58 AM

If you opted to e-file and you entered an incorrect account number for direct deposit or your bank rejected the deposit, the government will mail you a refund check, allow 5-6 weeks from the postmark date.

Note: An IRS representatives will be able to further research the status of your refund. You can call them at 1-800-829-1040, but prepare for potentially long wait times.

See TurboTax FAQ for more information: https://ttlc.intuit.com/replies/5340655 

1 Replies
Level 1
Jun 6, 2019 7:54:58 AM

If you opted to e-file and you entered an incorrect account number for direct deposit or your bank rejected the deposit, the government will mail you a refund check, allow 5-6 weeks from the postmark date.

Note: An IRS representatives will be able to further research the status of your refund. You can call them at 1-800-829-1040, but prepare for potentially long wait times.

See TurboTax FAQ for more information: https://ttlc.intuit.com/replies/5340655