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New Member
posted May 4, 2020 4:28:14 PM

My taxes are being placed on hold but the IRS is not acccepting calls? How do I get a status of my refund? I sent the documents they requested.

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1 Replies
Expert Alumni
May 6, 2020 3:11:32 PM

Unfortunately, the IRS is extremely understaffed due to COVID-19. This has impacted the processing of e-filed returns. They are currently not processing paper returns, either. If you do not receive your refund by the time the IRS resumes normal operations, please reach out to them at 800 829 1040.