According to the IRS, updates to Where’s My Refund status is delayed for some.
I suggest calling the Where's My Refund automated hotline instead: 1-800-829-1954; you may have a better chance of getting your refund status this way.
If you're still unsuccessful in getting your refund status, just remember that Covid-19 continues to cause delays in some of the IRS processes. I would suggest checking back periodically.