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New Member
posted Mar 14, 2021 5:34:01 AM

My return was excepted over a month ago but i still have not received my refund

My return was excepted over a month ago but i have not received my refund

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2 Replies
Level 2
Mar 14, 2021 5:49:27 AM

Join the millions of us who are in this club. It is a TT or IRS software issue they aren't telling us about. Anyone wonder why NO TT official is answering our questions on this? It is now all over the news. I also haven't received my stimulus either when the last 2 came in quickly. I filed and it was accepted 2/13/2021 and NOTHING. Still processing. Called IRS and was told it looks like a child tax credit software issue on either TT or IRS end.

Expert Alumni
Mar 14, 2021 2:59:08 PM

It's been over 21 days, contact the IRS at 1-800-829-1040.

 

Perhaps you had a refund offset.  Per IRS, some tax returns take longer to process than others for many reasons, including when a return:

  • Includes errors
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
  • Includes a Form 8379, which could take up to 14 weeks to process
  • Needs further review in general

The IRS will contact you by mail when we need more information to process your return.