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New Member
posted Jun 21, 2024 4:36:41 PM

my return was accepted but I was sent a notice to verify my identity I did not receive the notice until now 3 months after the notice will I get my return? I did verify.

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Level 15
Jun 21, 2024 4:39:29 PM

You will need to contact the IRS and speak to an agent concerning the status of your federal tax refund.

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.