Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 27, 2021 7:05:04 AM

My return was accepted 3/14/21and still hasnt been direct deposited they said 21 days after being accepted

When should i get my return direct deposit its been over 21 days

0 1 131
1 Replies
Expert Alumni
Apr 27, 2021 7:14:54 AM

You’re not alone. Per IRS, they have around 12 million tax returns that have been caught in a processing backlog created by the pandemic, which shut down the IRS for a time. Americans should see their refunds in the coming months. "We would hope to be through this backlog by the summer," said IRS Commissioner Charles Rettig. You could try calling the IRS at 1-800-829-1040 but expect long delays.

  •  Keep checking the IRS Where's My Refund page to see if your refund status has been updated.

Other reasons some returns take longer to process are the following: 

  • Perhaps you had a refund offset.
  • Includes errors
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
  • Includes a Form 8379, which could take up to 14 weeks to process
  • Needs further review in general
  • The IRS will contact you by mail when we need more information to process your return.