IRS DRT Is Available for the Income-Driven Repayment Plan Application on StudentLoans.gov
Borrowers applying for an income-driven repayment plan on StudentLoans.gov can use the IRS DRT to transfer tax return information directly into the online income-driven repayment plan application.
To address privacy and security concerns, the tax return information will be encrypted and hidden from the borrower’s view on the IRS DRT web page, as well as on the online income-driven repayment plan application.
If you’re a student loan borrower, you can get more information about using the IRS DRT for the income-driven repayment plan application from your federal loan servicer.
If you’re unable to use the IRS DRT, you can follow these instructions for accessing a copy of your tax return or obtaining a tax transcript from the IRS:
https://studentaid.ed.gov/sa/about/announcements/irs-drt-unavailable#idr-application
Which tax year? And did you use TT Online, or TT desktop?
I'm not sure, but I think the studentloans.gov website pulls from the IRS website, the same as the FAFSA website also pulls from the IRS website. If so, then this is an IRS issue and not a turbotax issue.
IRS DRT Is Available for the Income-Driven Repayment Plan Application on StudentLoans.gov
Borrowers applying for an income-driven repayment plan on StudentLoans.gov can use the IRS DRT to transfer tax return information directly into the online income-driven repayment plan application.
To address privacy and security concerns, the tax return information will be encrypted and hidden from the borrower’s view on the IRS DRT web page, as well as on the online income-driven repayment plan application.
If you’re a student loan borrower, you can get more information about using the IRS DRT for the income-driven repayment plan application from your federal loan servicer.
If you’re unable to use the IRS DRT, you can follow these instructions for accessing a copy of your tax return or obtaining a tax transcript from the IRS:
https://studentaid.ed.gov/sa/about/announcements/irs-drt-unavailable#idr-application
Weird that this was marked as the recommended answer, given that it completely ignored the question that was asked.