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Level 1
posted Jan 31, 2020 2:41:05 PM

My refund

I'm never doing my taxes no more because I been doing them for the last 4 yrs and all 4 yrs you guys over charged me when I could of done them for free you TurboTax say that it will be free but the u guys guys come out with the bs max preferred saying that it will get taken care if anything goes wrong with your money what kinda bs is that I'm 300 but only getting 100 is that free or what I don't think so you guys play a lot of people prolly make a lot of money of them I want at least 250 out of it I don't car if u charge me 50 but 200 I thinks that's to much scamming people 

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1 Replies
Intuit Alumni
Jan 31, 2020 4:44:42 PM

This FAQ will explain why you would have had to upgrade from the free version.