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New Member
posted Jun 4, 2019 4:47:46 PM

My refund was accepted 1/14/2019 it showed the bar as accepted. Now the bars are gone as well as the expected refund amount....am I not getting it?

Is there a problem with my refund

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1 Replies
Intuit Alumni
Jun 4, 2019 4:47:48 PM

After acceptance, but before processing the status may not be available. If you contact the government or try look up your refund status while your return is still pending, don't be surprised if they tell you "no record found." This is normal; until the government starts reviewing and processing your return, they won't have any record of it.   

Once you've confirmed your return has been accepted, you can begin to track your refund. The IRS issues most refunds in less than 21 days, although some require additional time. Please see below for more information on tracking your refund: https://ttlc.intuit.com/replies/5340655