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New Member
posted Jun 6, 2019 9:23:44 AM

My refund was 5670 and only received 2700 federal why is that

0 10 1072
1 Best answer
Level 15
Jun 6, 2019 9:23:46 AM

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

(Be aware also that your Federal refund and state refund do NOT come together)

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   https://ttlc.intuit.com/questions/2565973

10 Replies
Level 15
Jun 6, 2019 9:23:46 AM

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund.  If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks.  The WMR site will contain a message regarding your offset.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

(Be aware also that your Federal refund and state refund do NOT come together)

Did you choose to have TT fees deducted from your Federal refund?  (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax  fees?   https://ttlc.intuit.com/questions/2565973

Level 15
Jun 6, 2019 9:23:47 AM

The IRS may also have corrected your return for any typos, missing income, etc.

New Member
Jun 6, 2019 9:23:49 AM

It was before even sent to the irs

New Member
Jun 6, 2019 9:23:50 AM

I did it on a nother tax site and they didnt take any thing from my return

Level 15
Jun 6, 2019 9:23:53 AM

print out what it looked like on that other site, and lay the returns next to each other to compare and see what is different,

New Member
Jun 6, 2019 9:23:54 AM

I did anf turbotax didnt give me my eic

New Member
Jun 6, 2019 9:23:56 AM

I did and turbotax didnt give me my eic

Level 15
Jun 6, 2019 9:23:57 AM

Do you have dependents?

New Member
Jun 6, 2019 9:23:59 AM

Yes 1

Level 15
Jun 6, 2019 9:24:02 AM

When you enter your dependents and your income into your tax return, TT automatically calculates the child tax credit, additional child tax credit, and includes EIC if you qualify for it. So if you qualified for EIC it is already showing in your refund. If you do not understand the amount of EIC you are receiving, please look at the chart for EIC—look for the number of children you claimed and your income, and you will see how much EIC you are supposed to be getting.  

There is a table that starts on page 30 of IRS publication 596 regarding EIC and the amount you can receive for your earned income:

https://www.irs.gov/pub/irs-pdf/p596.pdf

The amount of EIC you are receiving can be seen on your tax return:

1040EZ on line 8a

on 1040A line 42a

on 1040 line 66a

The IRS offers a tool to help you estimate your EIC:

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit


*You can see the amount of the child tax credit you got on your Form 1040A on line 35; on Form 1040 line 52

If you received the Additional Child Tax Credit Form 1040A line 43, Form 1040 line 67