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New Member
posted Jun 6, 2019 11:15:56 AM

My refund still say processing on its site but on turbo tax says accepted? no refund date available

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1 Replies
Intuit Alumni
Jun 6, 2019 11:15:58 AM

That is the general status for most filers at this time.

Some tax returns take longer to process than others for many reasons, including when a return:

  •     Includes errors
  •     Is incomplete
  •     Is affected by identity theft or fraud
  •     Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit.
  •     Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
  •     Needs further review in general


Also, the IRS will hold refunds for EITC and ACTC-related tax returns. The refunds for these Returns cannot be processed by the IRS until Feb. 15th. Even after this date it will take a few day for the IRS to process. Those refunds won't be disbursed until February, 27th.

Please see the following Turbotax FAQ for more information: https://ttlc.intuit.com/replies/5556415