My refund processed IRS on 4/20/22, order status in turbo tax payment pending, refund tracker shows have received 5/2/22 and have not received it?

I owed the IRS monies so they reduced my refund but the amount still cover the Turbo Tax fee with a balance still due to me. Whay haven't I received it?

175

Level 15

May 5, 2022 7:44:00 AM

When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT).

You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

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My refund processed IRS on 4/20/22, order status in turbo tax payment pending, refund tracker shows have received 5/2/22 and have not received it?