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New Member
posted Feb 25, 2020 11:43:25 AM

My refund is scheduled to be sent to my bank on 2/26, but I got an email saying my refund will be sent to a Turbo Visa card which is n the mail. Where will my refund go?

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2 Replies
Level 2
Feb 25, 2020 11:56:38 AM

I would like to know also because I haven't received a card and my state taxes were deposited in my bank account. 

Intuit Alumni
Feb 25, 2020 8:09:53 PM

TurboTax is not connected to the IRS or state department(s) of revenue refund tracking tools. Both refunds are processed separately and different times, so you can get one before the other and that's completely normal.

Refunds can be issued in less than 21 days, but there are cases where it can take longer to process. As soon as the IRS approves your refund, the money gets electronically deposited to your card.

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s