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New Member
posted Feb 22, 2023 1:35:51 PM

My refund came from Tpg Products Sbtpg LLC…. And is 234.00 USD short

0 8 6158
8 Replies
Expert Alumni
Feb 22, 2023 1:47:03 PM

The IRS and State Governments have the ability to offset a refund to pay for certain past due debts.  You generally will receive a letter stating what the offset was for.   

 

The IRS provides a toll-free number, (800) 304-3107, to call for information about tax offsets. 

New Member
Feb 22, 2023 2:45:18 PM

Yeah……. NO. I owe nothing to the IRS by the way anything else you would like to try?

New Member
Feb 22, 2023 2:50:12 PM

Figured it out, instead of paying from my card I paid with refund for the services. Disregard the post please.

New Member
Feb 22, 2024 11:04:09 AM

WHY my refund from TPG Products SBTPG LLC is $1055 short. After Turbo $138 fee additional $8.70 fee & the Bank $40 fee Total up to $186.70. The math is not adding up. I'm short $1055. Again WHY?

Level 15
Feb 22, 2024 11:09:31 AM


@buttcutt35 wrote:

WHY my refund from TPG Products SBTPG LLC is $1055 short. After Turbo $138 fee additional $8.70 fee & the Bank $40 fee Total up to $186.70. The math is not adding up. I'm short $1055. Again WHY?


Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds


If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203

 

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228


Or - TPG-CSsupport@greendotcorp.com

New Member
Feb 22, 2024 11:13:36 AM

This didn't answer my question but ok I will contact TPG. And I will NEVER use TurboTax again however this is the first time &last time you guys play around with my taxes.😡

New Member
Feb 23, 2024 7:55:31 AM

I am also 1,030 dollars short of my refund. Why??

Expert Alumni
Feb 23, 2024 4:39:46 PM

There are several reasons why your refund is less than expected.

 

When you pay your TurboTax fees with your federal refund, the TurboTax fee plus a separate Refund Processing Service (RPS) fee are deducted from your total refund amount. So your IRS-issued tax refund might be less than the amount shown in TurboTax

 

.Here is a customer support number for Santa Barbara Bank Taxpayer Support. 800.901.6663.

 

 

Reasons Why My Refund Is Less Than Expected

@RaWr01