I have been using Turbo Tax my whole life. I know I filed taxes at least from 2020 using Turbo Tax. I haven't logged into my account in 3 years. I logged in to file my old 2021 tax return. My account shows no tax history what-so-ever as if I have never used Turbo Tax before. There is also nowhere to file my 2021 tax return. Please help!
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.
On the Tax Home webpage -
Scroll down to the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
To complete and file a 2021 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2021 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/
A 2021 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.