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Level 2
posted Apr 12, 2022 6:26:08 AM

My NJ State tax return is still in "Pending state" after 48 hours (It's been 4 days). Is there something wrong or should I be trying to contact someone to get this fixed?

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1 Best answer
Intuit Alumni
Apr 12, 2022 11:02:21 AM

Pending just means it is in the queue to be processed.  This does not mean something is wrong.  To track your state return or reach out to the New Jersey Division of Taxation, please see the Help Article here

24 Replies
Intuit Alumni
Apr 12, 2022 11:02:21 AM

Pending just means it is in the queue to be processed.  This does not mean something is wrong.  To track your state return or reach out to the New Jersey Division of Taxation, please see the Help Article here

Level 2
Apr 12, 2022 11:39:44 AM

Thanks for the quick reply!

 

Would it be recommended that I contact the NJ State Taxation Department if they do not process my return before the tax filing deadline (April 18th)? If there is an issue with my return I do not want to face potential late-filing charges or interest. 

Level 2
Apr 12, 2022 3:34:03 PM

I'm having the same issue with my NJ tax return.  It's been pending for 4 days.  The link to the State of NJ Taxation division says not to attempt to look up the status of my return until 4 weeks after filing.  That will be too late if something is wrong.

 

Level 2
Apr 13, 2022 6:41:15 AM

I have been reading from other sources that it is expected a state return to be accepted/rejected before 48 hours after filing. Once it is accepted/reject it is then put in a queue to be processed. I believe that queue is what NJ State is referring to when it says to wait 4 weeks until trying to track the status of your return. This initial "accepted/rejected/pending" state is simply to show whether or not NJ has acknowledged they have added it to this queue. 

 

If it does not update by Thursday, I'm going to give them a call and see what the hold up is.

Level 15
Apr 13, 2022 7:01:40 AM

You should get ACCEPTED by the end of the next day, if not sooner.

I doubt NJ can tall you anything about a PENDING status with TurboTax, 

unless they have your return, and the message was lost.

 

four days is too long.

Level 2
Apr 13, 2022 7:50:08 AM

Last year, NJ gave me an Accepted status about 50 hours after filing initially. I just called TurboTax support and they told me there is no indication in the system that there is an issue, so the delay is most likely on the NJ side of things. I will attempt to contact NJ to try and verify that they have received the return. 

Level 2
Apr 13, 2022 11:26:20 AM

Hi jdstreger,

 

After seeing your message, I went ahead and called NJ myself.  After a few tries I was able to get through to the tax assistance person.  They found my return and said it's in their electronic system but had to be exported to another system before it would get processed.  They told me that it's OK and just to wait.

 

I hope this helps.

Level 2
Apr 13, 2022 12:04:22 PM

A half hour after I called the state, I got the message saying that my tax return was accepted.

Returning Member
Apr 13, 2022 12:59:56 PM

hello

 

can anyone share the phone number at the NJ state level that you were able to get through on?

Level 2
Apr 13, 2022 1:11:57 PM

I used this number:

[phone number removed] (Hours 8 AM - 4:30 PM)

3 times out of 4, I got a message which said they were too busy and to call back later.  I just kept redialing and then I got a message with a menu of options.  I chose "personal income taxes" and then "where is my refund".  It then took about 5 minutes of wait time before a person answered.

 

They were very nice and helpful.  Good luck.

 

Level 2
Apr 13, 2022 1:14:10 PM

For some reason my previous number was removed.

 

Just go to the NJ Division of Taxation website.  All the way on the bottom, there is a "Contact Us" link.  You'll find the number there.

 

This is the website.  Hopefully the link won't be removed.

https://www.state.nj.us/treasury/taxation/

Returning Member
Apr 13, 2022 1:14:34 PM

thanks Steve - the phone number was deleted - would you mind attaching a link?

 

Level 2
Apr 13, 2022 1:15:57 PM
Returning Member
Apr 13, 2022 1:18:56 PM

I'll keep trying/ getting busy signals...thanks!!

Level 2
Apr 19, 2022 7:49:05 AM

Update: It took 6 days after submission to be accepted by NJ State.

New Member
Apr 19, 2022 9:19:08 AM

I filed on April 14th...should I be concerned it is still pending? NY and federal were accepted right away but not NJ! 

Level 2
Apr 19, 2022 9:26:22 AM

Based on my experience and all of the information that I've read from other posts: no, no need to be concerned. Pending status just means that they have received it and that they have yet to accept it into processing. Jersey tends to be late to the game in comparison to the other states (I filed on the 8th and it took 6 days). Since you've filed before April 18th, you are on time.

Returning Member
Apr 19, 2022 9:26:31 AM

I spoke with a Turbo Tax advisor who said the date the State will go by is the date you file...so as long as you submitted by 4/18 you should be OK...coincidently my NJ return was approved a few hours (and roughly five days after NY and Fed) after calling 

New Member
Apr 19, 2022 9:48:37 AM

I just spoke with someone at the NJ number and she said they don't have it listed as being received yet even though Turbotax says it was filed! She said it may take 4 weeks to process! That's never happened before so I think her response is inaccurate!

Level 2
Apr 26, 2022 12:13:56 PM

Been over a week for me since E-filing with turbotax deluxe desktop.  My IRS Return received green "Accepted" status within 24 hours, but NJ State Return has had a blue "Pending" status for over week. Never had a problem in 30 years of using turbotax, or prior 16 years of E-filing, so not expecting a problem. Nevertheless, it's disconcerting that it isn't showing up as "Accepted." 

New Member
Apr 27, 2022 11:35:33 AM

I just contacted the state (NJ) - (It really depends on who at the state you speak with.)

I'm still in "pending" status since 4/18/22 when I e-filed both State and Fed returns. (My Fed return was "accepted" within 2 hours of e-filing.) The rep said she cannot see my return status until processing has been started.

She did say they were slammed on the weekend... 4/15, 4/16 and 4/17 and very heavy on the 18th which was the deadline.

Bottom line.... it depends on when and how you filed and to remain patient - could possibly take weeks. She did say that "pending" means the tax return was transmitted from Turbotax --- But I still question that statement to a degree. I don't know if expecting a refund or owing money has any bearing on the initial

"acceptance" (or rejection) and the processing times.

 

 

New Member
Apr 20, 2023 10:46:05 AM

What is the telephone number in New Jersey State to ask about "pending" status of my return after more than 100 hours?  I called a couple of numbers and received nothing but recorded messages. How do you get a live person to talk to? 

Level 15
Apr 20, 2023 10:52:51 AM


@Mohan Bhujle wrote:

What is the telephone number in New Jersey State to ask about "pending" status of my return after more than 100 hours?  I called a couple of numbers and received nothing but recorded messages. How do you get a live person to talk to? 


No one in the New Jersey Division of Taxation would know anything about your tax return since it has not yet been received by the state.  They cannot see a Pending tax return. 

The state has processes for receiving tax returns and usually with all the returns sent just prior to the due date of the returns there is going to be a delay before the tax return is either accepted or rejected.

New Member
Apr 20, 2023 11:24:29 AM

I owe money to them and I'm still in "pending" status since the morning of Sunday, April 16. IRS not only processed my Federal return but also withdrew money from my bank account. 

Would you please tell me what number you called in New Jersey to be able to talk to a live agent?

Thanks!