Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 5, 2019 3:50:37 PM

My house burnt down and lost everything including my computer and printed records how can I recover those filed tax returns of 2015 and 2016 from tubotax records ???

0 3 1196
1 Best answer
Level 15
Jun 5, 2019 3:50:39 PM

How awful.  If your tax returns were prepared using desktop software which you had installed or downloaded to your own computer, then the tax files were only stored on that computer or any backup devices you used like a flash drive.  They are not stored online with TurboTax.

You can get free transcripts from the IRS or for a fee of $50, actual copies of the returns.

https://www.irs.gov/individuals/get-transcript 

Of course if you used online TT, then the returns are stored in your online account(s).

How do I get a copy of a return I filed using online TurboTax?

https://ttlc.intuit.com/questions/1900748

3 Replies
Level 15
Jun 5, 2019 3:50:39 PM

How awful.  If your tax returns were prepared using desktop software which you had installed or downloaded to your own computer, then the tax files were only stored on that computer or any backup devices you used like a flash drive.  They are not stored online with TurboTax.

You can get free transcripts from the IRS or for a fee of $50, actual copies of the returns.

https://www.irs.gov/individuals/get-transcript 

Of course if you used online TT, then the returns are stored in your online account(s).

How do I get a copy of a return I filed using online TurboTax?

https://ttlc.intuit.com/questions/1900748

New Member
Jun 5, 2019 3:50:40 PM

thank  you

Level 15
Jun 5, 2019 3:50:41 PM

You are welcome.  Good luck..hope your 2018 is better.