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New Member
posted Feb 24, 2020 7:55:09 PM

My Federal was accepted 1/27/20 and approved with a deposit date of 2/26 four days ago . Today I put my information in and it says my information was entered incorrectly ? I’ve attempted sever

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1 Replies
Expert Alumni
Feb 25, 2020 11:27:43 AM

 

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575