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New Member
posted May 12, 2025 2:56:54 PM

My federal return says it was deposited in my account on April 23rd 2025. but I never received it. What should I do?

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1 Replies
Level 15
May 12, 2025 3:15:00 PM

@ evelvet38 

asked:  "My federal return says it was deposited in my account on April 23rd 2025. but I never received it. What should I do?"

 

What do you mean by "my Federal return says...."?   Where are you seeing that deposit date info?   Where is that information coming from?  Is that what is shown at the IRS "Where's My Refund" tool?

https://www.irs.gov/wheres-my-refund

What is displayed there?

 

How did you choose to get your Federal  refund--into your bank checking account, a prepaid debit card, a Credit Karma MoneySpend Account, a brokerage account, etc.    

 

Did you have any TurboTax fees that you chose to pay out of your Federal refund?  If so, that's handled by a third-party company (SBTPG).   If you DID choose that option, we can tell you how to check on it at the third-party's website.

https://www.sbtpg.com/