Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 7, 2019 5:27:44 PM

My e file was accepted on 2/12 and the fee from turbo tax has been taken from my account but I ha ent gotten my return.

0 1 612
1 Replies
Level 15
Jun 7, 2019 5:27:47 PM

See this TurboTax support FAQ for paying the TurboTax account fees - https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

Use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday