Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 3, 2021 10:58:17 AM

My card isnt working to check balnce

  •  

0 2 1437
2 Replies
Returning Member
Jan 9, 2021 6:02:23 PM

I want to change my card information to my cash app.       

Employee Tax Expert
Jan 10, 2021 4:30:42 PM

You may need to get a new card. See below for steps.

 

  • If your address has not changed in the last year, you can get one through the automated phone system by calling (888) 285-4169.
  • If your address has changed, you will need to talk to a live agent to get a replacement card sent to your current address by calling (888) 285-4169.
  • If you have closed your Turbo account, you need to contact the IRS for the next steps.