I e-filed my 2019 federal and state tax return in March, 2020. Both are accepted.
I got my state return very soon. However, I haven't got my federal one. Anytime I check the status, it says "We have received your tax return and it is being processed.". It has been 9 months and I haven't received any letter from IRS. (I changed my home address in April. Though I checked the old mailbox frequently, it is likely that the IRS letter was somehow lost.)
I tried to call [phone number removed] to find out the reason of the delay, but that number can never direct me to a real person.
I have double checked my tax return and don't find an obvious error.
1 What shall I do to figure out the problems of my tax return from IRS? Can I have some expert review on my tax return?
2 Shall I amend the tax return?
Any suggestions are greatly appreciated!
You do not send another tax return. You do not amend the tax return that was filed if there are no changes to the filed tax return.
The IRS processing of 2019 tax returns has been severely limited due to the pandemic and limited staffing at the IRS.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
Thanks for the reply!
I just tried to call the number several times and the calls just ended automatically after all the selections. I will keep trying. I have some follow-up questions.
1 If I am not able to talk with the agent, does the local IRS office provide the information that I need? (Why my refund is still being processed)
2 If my 2019 tax return is not approved, will it affect my 2020 tax return filing? What would happen if my return is just not approved and I don't get any correspondence from IRS?
@hoiyam wrote:
Thanks for the reply!
I just tried to call the number several times and the calls just ended automatically after all the selections. I will keep trying. I have some follow-up questions.
1 If I am not able to talk with the agent, does the local IRS office provide the information that I need? (Why my refund is still being processed)
2 If my 2019 tax return is not approved, will it affect my 2020 tax return filing? What would happen if my return is just not approved and I don't get any correspondence from IRS?
The local IRS office may be able to assist you with the issue of the return still being processed.
Whether or not your 2019 tax return is processed by the IRS will not affect your 2020 tax return or any federal tax refund.
There may be an issue when e-filing your 2020 tax return as the IRS may not have your 2019 AGI on file so the e-filed 2020 return may be rejected. In that case enter a 0 (zero) for the 2019 AGI.