My 2018 New York state says we we are processing your return and no further information is available what does that mean

Processing means that New York state is still in the process of getting your tax return filed. New York state says to expect your refund in 14 to 30 days if you e-filed, although it can take longer to process..

https://www.tax.ny.gov/pit/file/more_info_refunds.htm