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New Member
posted Apr 6, 2024 3:24:09 PM

Missing .tax2023 files. Have searched everywhere after opening TT and doing update today. Anyone have any info on this problem?

Taxes are done and submitted and accepted. Just needed to check some info.

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1 Replies
Level 15
Apr 6, 2024 4:15:16 PM

@vbmoore 

 

Should be there.  Mine have never disappeared on a Windows computer in over 20 years.

.......unless you are saving them to a cloud drive, where you have to log in there to find them.....or perhaps on a USB-connected remote drive?

 

Always save your files to your system disk as the primary location, and only use USB-remote or cloud drives for backups.