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Not applicable
posted Jan 18, 2024 2:19:02 PM

Lost mail correspondence from IRS, how to get a duplicate copy?

My USPS Informed Delivery showed a letter from the IRS with my address and name.  The letter was never delivered.  The PO shrugged when I went looking for it.

 

Irs.gov showed nothing under "Notices and Letters".  I had both email and paper selected for communication.

 

At this point, how do I go about getting a duplicate letter?  Who do I call?  

 

Thank you!

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1 Replies
Level 15
Jan 18, 2024 4:21:52 PM

Call the IRS at 800-829-1040  between 7 AM - 7 PM local time Monday-Friday

  • Choose # for language preference, then listen for brief recorded message about refunds. 
  • When prompted, choose option 2 for "personal income tax" (DO NOT choose option 1, "Refund" or you will be sent to an automated line/message and have to start over)
  • Next, press the following sequence in order - 1, 3, 2 
  • You will then be asked to enter your SSN or EIN twice.  DO NOTHING - JUST WAIT until new menu options are presented.
  • Then, press 2, 1, 3   Unless call volume is excessive (at which point you will hear a recording and be disconnected), this sequence will put you in queue for an agent to assist with providing details of an existing payment or installment arrangement.