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New Member
posted May 31, 2019 5:45:54 PM

Lost amended tax return check

I filed my return which had an electronic refund. I then filed an amended return and was sent and additional refund by check which I lost. I can find no way to file a lost check with the IRS. I went to their web site and followed the instructions but because my refund amount is the amended amount the IRS computer thinks what I entered was wrong and there is no live person to help.  Help!

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1 Best answer
Level 15
May 31, 2019 5:45:55 PM

Try this:

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".  

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

4 Replies
New Member
May 31, 2019 5:45:54 PM

What number are you using for your refund amount?  You should be using the number as shown on the 1040 not the amount of the actual check.  Example - if your original refund was $500 and then you amended and got an additional refund of $250, then your refund number is $750, not the $250.  If that doesn't work, you may want to try your original refund of $500 in this scenario because the computer system may not be updated.

Level 15
May 31, 2019 5:45:55 PM

Try this:

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".  

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Level 15
May 31, 2019 5:45:59 PM

Did you call the number listed here:

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-an...

https://www.irs.gov/pub/irs-pdf/f3911.pdf

Do you live near an IRS office? If so, you can go there in person.

New Member
May 31, 2019 5:46:01 PM

Yes and the phone number is automated and ask the same questions as the computer and there is no live person option. I live 4 hours from the nearest office.