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New Member
posted Mar 29, 2024 5:48:18 AM

Looking for my refund but the information I am inputting, I am being told that they cannot find my refund.

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1 Replies
Expert Alumni
Mar 29, 2024 5:50:17 AM

Make sure you are entering the correct Federal Refund amount and not Federal and State together. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.

 

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Are you getting an error on Where's My Refund? Has your return been filed and accepted? It takes a few days before anything will show there. Also make sure you are entering the correct Federal refund amount and not the combined Federal and State refund.

Make sure you are entering the correct Federal Refund amount and not Federal and State together. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.