Looking for my 2018 tax filing cant pull it up?

If you did not complete the 2018 tax return using the TurboTax online editions then see this TurboTax support FAQ for completing the tax return - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

why can't our taxes be found? we have done taxes with turbo taxes for almost 15 years. I have never had a struggle to do my taxes till now. Please help

@peteandmarcie0214 You may have more than one TurboTax account tied to your email address. Please see the below TurboTax FAQ to assist you with finding out if that is the case:

https://ttlc.intuit.com/community/account-management/help/how-many-turbotax-accounts-do-i-have/00/26133