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New Member
posted Jan 28, 2024 6:49:48 AM

Looked up refund status on the wmr website, it states that my id needs to be verified. Ive received no notice nor instructions from the IRS that there was even a problem?

How do I verify my id when it wont let me do it online without a form that was suppose to be sent by irs?

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1 Best answer
Expert Alumni
Jan 28, 2024 7:04:44 AM

Yes, many people have to verify their ID prior to getting their tax refund.

 

If you are talking about your 2023 tax refund, you won't get accurate information about your refund until after January 29 because that is the date they start e-file processing. 

 

If you are talking about an earlier year, the IRS may have mailed you a letter that you didn't receive for some reason. Find out what to do here.

 

Find the message on this list that most closely matches the message you received and click the link above it to get an explanation of what you need to do. 

4 Replies
Level 15
Jan 28, 2024 7:00:48 AM

you don't need an account to use 'where's my refund" page.

Only your SS number,

@lujaxon02 

Expert Alumni
Jan 28, 2024 7:04:44 AM

Yes, many people have to verify their ID prior to getting their tax refund.

 

If you are talking about your 2023 tax refund, you won't get accurate information about your refund until after January 29 because that is the date they start e-file processing. 

 

If you are talking about an earlier year, the IRS may have mailed you a letter that you didn't receive for some reason. Find out what to do here.

 

Find the message on this list that most closely matches the message you received and click the link above it to get an explanation of what you need to do. 

New Member
Jan 28, 2024 8:05:53 AM

Fanfare, I know we don't need an account to check the status of our refund. We are just trying to look up the status of our refund by entering the pertinent information. It states only that our identity needs to be validated with a paper form before a refund can be issued. And if we did not receive that form, we cannot verify our id’s online. But no further instructions as to how to do that were given. 

New Member
Jan 28, 2024 8:06:35 AM

Thank you!