Sometimes banks have more than one routing number. If your bank has several, use the one for electronic transfers. You may want to contact your financial institution. Also, some Bank of America customers have discovered that the routing number printed on their checks are not being accepted by the bank for direct deposit of refunds or for direct debit of taxes owed.
Please click the TurboTax Help links, listed below, to learn more.
https://ttlc.intuit.com/replies/3302372
https://ttlc.intuit.com/replies/3299987