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New Member
posted Jun 1, 2019 1:15:10 PM

It says, "Way to go, Grant! You filed your 2018 taxes." However, I have not received my tax return and it has been almost two months since I filed them. what should I do?

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4 Replies
Level 15
Jun 1, 2019 1:15:12 PM

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”   Was it accepted?
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

If the IRS accepted it, what does it say here?  
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>           Or does your account say “Ready to Mail?”

New Member
Jun 1, 2019 1:15:13 PM

says ready to mail

Level 15
Jun 1, 2019 1:15:14 PM


“Ready to mail” means that your tax return has not been filed.  Either you could not e-file for some reason , or you chose to file by mail.  OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.

TurboTax does not mail your return for you.  You have to print it, sign it, and mail it yourself.  When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date".  Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."

When you print your return, it will print with filing instructions that tell you where to mail it.  Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.

It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail.  It will take about 4 weeks and then you can track the status of your return at the IRS website.

You can print your return by following the instructions below

1 Select the My Account drop down in the upper right and choose Print Center.

2 Under the Choose your option section, select which forms you want to print.

3 Click Print save or preview this year’s return.

4 Click Print.

5 Mail to the address specified in your return

Tip: You must be inside your return when you click on My Account 

To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:

https://www.usps.com/taxes/welcome.htm

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go


To change to e-filing:


https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...


Not applicable
Jun 1, 2019 1:15:15 PM

or call the IRS 800-829-1040 option 2