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New Member
posted Dec 25, 2024 1:57:15 AM

It says my tax return of 2023 has been accepted on here and when I go to wheremyrefund.gov it says it’s been received butI still have NOT received it posted to GET $633

So I got my state portion of my retire but still haven’t received my federal return and it state and federal was included to together so they WAS NOT filed separately but it’s been a year in febuary and now I no longer have the bank account as of today that I gave when I made my return so if I get it, it won’t go to the right place 1.Need to know where my tax return is and when I’m getting it 2.How do I change when I want the money to go like bank account 3.What number do I call to talk to a HUMAN customer support at the IRS

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1 Replies
Level 15
Dec 25, 2024 5:44:18 AM

The federal and state tax returns are sent to separate tax authorities.  Any refund from the IRS or your state is sent to you separately.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.