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New Member
posted Apr 2, 2024 12:45:52 PM

It's says my 2020 Federal Taxes was accepted but I never received them. How can I get them?

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2 Replies
Level 15
Apr 2, 2024 12:47:07 PM

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

Level 15
Apr 2, 2024 12:49:15 PM

How long ago did you file a 2020 return?   Did you e-file it in 2021?  Or did you mail it at a later time?

 

The IRS refund site is not displaying information for 2020 returns any more.   You can call them to ask about your  2020 refund.

 

To  call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.