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posted Jun 6, 2019 6:52:52 AM

It's past the date the IRS begins processing refunds for people with EIC and what not. Why am I still unable to track mine despite my gf being able to track hers?

I was told that my refund would not be processed until the week of the 17th. It is past that and when I use the track my refund tool it still doesn't show up. But my girlfriends does and we filed at approximately the same time. Why is this???

It doesn't show a tracking bar or anything. I put in all the correct info and it just says that there's no refund info for that information. (I've checked and double checked)

0 1 1031
1 Best answer
Intuit Alumni
Jun 6, 2019 6:52:53 AM

According to the IRS website, there are sometimes delays in processing the returns they receive. They list the reasons for delays. See below.   

  • Includes errors   

  • Is incomplete   

  • Is affected by identity theft or fraud   

  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit.    

  • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process   

  • Needs further review in general   

 

You can call the IRS, if it has been longer than 21 days, at 1-800-829-1040. 

When calling the IRS do NOT choose Option 1. 

Choose Option 2  

Then Press 1  

Then Press 4 

Then Press 2, it will then transfer you to an agent. 

This IRS FAQ page will provide more answers. https://ttlc.intuit.com/replies/5340655


1 Replies
Intuit Alumni
Jun 6, 2019 6:52:53 AM

According to the IRS website, there are sometimes delays in processing the returns they receive. They list the reasons for delays. See below.   

  • Includes errors   

  • Is incomplete   

  • Is affected by identity theft or fraud   

  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit.    

  • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process   

  • Needs further review in general   

 

You can call the IRS, if it has been longer than 21 days, at 1-800-829-1040. 

When calling the IRS do NOT choose Option 1. 

Choose Option 2  

Then Press 1  

Then Press 4 

Then Press 2, it will then transfer you to an agent. 

This IRS FAQ page will provide more answers. https://ttlc.intuit.com/replies/5340655