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New Member
posted Aug 15, 2018 5:45:37 PM

It's been 5 months and never received my refund.

I followed the instructions and i made sure of making no mistake about my info; before sending it express mail twice.  The second mail that was sent was the real one.  I received a letter a few months after I filed saying that my info was does not match and then I faxed it back to the fax number that I received to confirm along with my photo ID and a copy of my SSN.  And then I never received any mail regarding my refund.  I waited patiently all this time and right now I am out of patience.  If there anyone that I can help with my refund please I would appreciate your service.  Thank you for your time; God bless.

0 7 3565
7 Replies
Intuit Alumni
Aug 16, 2018 11:13:14 AM

Hey there! Are you wondering about your Tax Refund from the IRS or a refund on a TurboTax product or service? 

New Member
Aug 17, 2018 6:01:20 AM

To answer your question; I am referring to the turbo tax refund services; which stated that my the amount of my tax 2018 but like I said I waited patiently but still haven't received anything its been 5 months now and still waiting

Intuit Alumni
Aug 17, 2018 8:52:27 AM

If you're looking for your IRS Refund, you can fill out this form here: https://sa.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp 

 

 

New Member
Sep 25, 2018 12:48:37 PM

are you still waiting? I am!!

New Member
Dec 13, 2018 5:09:37 PM

I replied and was told I would get back 780 on my return but it was suppose to go to the IRS. They never received it and they want to know why

Level 1
Feb 2, 2022 9:47:52 AM

I never received my 2020 state refund and I would like to know if I will ever get it?

Level 15
Feb 2, 2022 9:48:33 AM


@akwatson3 wrote:

I never received my 2020 state refund and I would like to know if I will ever get it?


Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate