It’s been 45 days since my federal return was filed and accepted - the where’s my refund site has nothing updated about where my refund is in the process - what can I do?

Why hasn’t my federal return been processed after 45 days since submission.

2952

Level 15

Mar 25, 2025 4:08:47 PM

TurboTax gets no information from the IRS after you file your return. Only the IRS can explain the delay.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

New Member

Mar 28, 2025 5:30:24 AM

Thanks! Great help!

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It’s been 45 days since my federal return was filed and accepted - the where’s my refund site has nothing updated about where my refund is in the process - what can I do?